By booking an appointment with Lamour Brows you agree to these terms and conditions. Please take a moment to read them carefully before booking.
Appointment Scheduling and Payments
All appointments must be booked through the Lamour Brows booking site. No down payment is required to book your appointment. The full treatment balance is due on the day of the appointment and must be paid in cash only.
Appointment Guest Policy
Due to limited space and to ensure that we can provide the best service and personal attention, we kindly ask that you attend your appointment alone.
Cancellation or Rescheduling
We respectfully request at least 48 hours' notice if you need to cancel or reschedule your appointment. Appointments rescheduled 48 hours or more in advance can be changed through the link in your confirmation e-mail. All cancellations must be made via WhatsApp message.
Cancellations or rescheduling requests made within 48 hours of the appointment are considered late cancellations and will be subject to a cancellation fee.
• Within 48 hours: 50% of the scheduled service price
• Within 24 hours: 75% of the scheduled service price
• Same-day cancellation: 100% of the scheduled service price
This is to account for the short notice and loss of booking time. Any outstanding cancellation or no-show fee must be paid before booking another appointment.
Late Arrivals
Please be sure to arrive on time for your appointment. We give a 10 minute grace period on all appointments. Unfortunately, if you are more than 10 minutes late, your appointment will be automatically cancelled, and a 100% late cancellation fee will apply. Your appointment time is reserved exclusively for you. Late arrivals impact the quality of your treatment and the day’s schedule.
No-Shows
If you miss your appointment without notice, 100% of the booked service will be charged before you can book again.
Health & Hygiene
To maintain the highest hygiene standards, I’m unable to perform treatments on clients who are unwell. Same-day cancellations due to illness are subject to the cancellation policy.
Patch Test Policy
A patch test is recommended 24–48 hours before your appointment for selected services, particularly if you have sensitive skin or a history of allergic reactions.
It is the client’s responsibility to schedule and complete a patch test prior to their appointment if desired or required. Lamour Brows will not be held responsible for any allergic reactions, sensitivities, or side effects that may occur if a patch test has not been performed.
If a client chooses not to proceed with their booked service at the appointment because a patch test was not completed, this will be considered a same-day cancellation, and 100% of the service fee will be charged.
All deposits and payments are non-refundable. All appointments are non-transferable and reserved specifically for the booked client.
Squeeze-Ins or Appoinments Outside Regular Hours
Squeeze ins or bookings outside regular hours incur a €25 fee. During December or on public holidays, a €50 squeeze-in fee applies. For last-minute availability, please contact me directly.
For appointments, please use the booking site. For questions, please send a message via WhatsApp, text or e-mail, as there's limited availability for calls.
Thank you for respecting the time, effort, and energy that goes into your appointment. We appreciate your cooperation and look forward to see you!